posted on 08 Aug 2014 13:51 by arthyz directory Knowledge
The very first contact may be with the doorman; so it is very important that doormen are aware of the important responsibility they carry when guests are passing.
The doorman is the greeter, so he should have the personality that fits the hotel and its style.
posted on 07 Aug 2014 15:11 by arthyz directory Knowledge
What is service?
We should start by expressing it as an equation.
Service = Technique + Attitude
It is the opportunity to make a difference to someone else's life.
Excellent service involves passion. Passion can also be expressed in an equation:
PASSION = Energy + Commitment..
edit @ 8 Aug 2014 12:52:58 by Arthyz
posted on 14 Jul 2014 19:11 by arthyz
posted on 08 Jul 2014 17:45 by arthyz in Special
สุขสันต์วันเกิดนะ ด.ช. เมฆ